Understand our refund policy for hotel, vehicle, and tour bookings. Learn about free cancellation windows and how refunds are processed.
Understanding TreksBuddy's Refund Policy
We believe in transparent and fair refund policies. Here's what you need to know.
Free Cancellation Period
Most hotels and vehicles offer free cancellation up to 7 days before check-in. Some offer up to 14 days. Always check the specific policy before booking.
Partial Refunds
Cancellations made within 3-7 days of check-in may receive a 50% refund. Cancellations within 48 hours are typically non-refundable.
How Refunds Are Processed
- Refunds are sent to your original payment method
- Processing time: 5-10 business days
- You'll receive email confirmation once processed
Exceptions
In case of natural disasters, government travel bans, or medical emergencies, we may offer full refunds outside the standard policy. Contact support for assistance.